purewin online

purewin online App support

Contact
+91 0127998768

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The purewin online:

Q1: How to log in after installing the purewin online?

To log in, open the app and enter your registered mobile number. After entering your number, verify the OTP (One-Time Password) sent to your phone to complete the login process. This eliminates the need for a password or email login, allowing for a simpler and more convenient login experience.

Q2: What should I do if I am not getting OTP?

To proceed, you'll need to check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP after attempting to send it, you can use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If your number has changed, send updated KYC (Know Your Customer) details to the customer support via email to facilitate account transfer. This will help resolve the login issue.

Q4: You are getting blackout and the app is not opening?

Uninstall the app from your device to resolve the issue. Download the latest version of the app, and you'll be able to log in and start playing. This should allow you to access the app without any problems.

Most Asked Questions Related To Withdraw In The purewin online:

Q1: What is the minimum withdrawal amount in the purewin online?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals can only be made from earned gaming funds, not from bonus rewards. Users cannot withdraw bonus money collected, only the funds they've earned through gaming.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your KYC details are complete and submitted within the app. This includes saving your Aadhaar card, UPI, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, potentially taking up to 24 hours. This delay can occur when payments are not processed in a timely manner.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any money earned from playing games with the bonus can be withdrawn by you. This means you can access the winnings but not the bonus amount itself.

Q5: Withdraw failed, money did not come, what should I do?

To check on your withdrawal request, go to the settings and review your transaction history. If your request is pending, the funds should be added to your wallet account within 24 hours. If you experience further issues, you can seek assistance from their customer care centre.

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